Category Archives: User Experience

IA Summit 2009: Designing Rules

TweetThis was one of my favorite sessions from this years IA Summit. Dan Brown (twitter) delivered a very thorough and practical guide on how to develop and use design rules for a project. The following are my tweets from the … Continue reading

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IA Summit 2009: Creating Magic Kingdom

TweetMike Atherson gave an extremely touching and inspiring presentation about the Imagineers of Disney, and the amount of love that goes into their work. It was enlightening to hear the story on how much detail went into generating the experience … Continue reading

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IA Summit 2009: You are (Mostly) Here

TweetAndrew Hilton (on twitter) gave us an amazing presentation about how to view context in the digital space. The presentation was entertaining and conveyed a lot of good information. The following are my tweets from the session. Vegas is setting … Continue reading

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IA Summit 2009: Opening Keynote

TweetThe opening keynote at this years IA Summit down in Memphis, TN was given by Micheal Welch. The following are my tweets from the session: His research began from his work in Papua New Guinea. Studied for a full two … Continue reading

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Length of Design Reviews

TweetDesign reviews can be a brutal process, and take up a large amount of time for the whole project team. During the review, a designer can often feel as if they are standing in front of the firing squad, hoping … Continue reading

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Getting Over The ‘Wall’

TweetOver the past three years I have been involved with hundreds of team meetings, stakeholder meetings, stakeholder and user interviews, and design review sessions. A common theme in these meetings are for the majority of the attendees to bring their … Continue reading

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Over User Customization

TweetDuring a meeting today, a single sentence made by the meeting leader filled me with inspiration to write todays post. “Our goal is to offer our customers with a complex and customizable system that they can use any way they … Continue reading

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Conversation with a Software Engineer

TweetToday I had one of the most difficult conversations to date in my life. The conversation went something like this. Engineer: Why redesign the Microsoft print dialog when it has been successfully used by users for the past 10 years? … Continue reading

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Supporting User Primary Goals

TweetIt is natural to get caught up in all the what if’s that can happen in the real world. Being knee deep in use case and task analysis activities make it easy to forget that just because a user can … Continue reading

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