Good experiences are invisible and hardly ever seen. Bad experiences scream out at us and are impossible to ignore.
Mike Atherson gave an extremely touching and inspiring presentation about the Imagineers of Disney, and the amount of love that goes into their work. It was enlightening to hear the story on how much detail went into generating the experience that a visitor has when visiting one of Disney theme parks. The following are my tweets from the session:
Baby Baby Names Birthing Class Blink Blogging Boxee Brand Business Centered Design Card Sort Computing Conference Context Creativity Crowdsourcing Customization Dad Design Design Review Disney ethics Experience Design Facebook failure Fatherhood First Year Flash Flickr Freelancing Goals handhelds high school Hulu IA IAS09 IA Summit Iinformation Architecture Information Information Architecture Interaction Design Interaction Design Interview Interviews Kinder Eggs Laptops Layout linkedin Links Marketing memories methods Mindmaps Moleskin Mozilla networking Newspaper Parenting Patterns Personal Brand personas Presentation product design Project Management prototyping Psychology Relationships. relflection RIA ribs Rules sketching Social Social Media Son st. louis Streaming Video Style Guide Tabs teaching Television themes Tipping Points Tristan Tutorials tweets Twitter Typography Usability usability testing User User Experience User Experience user research Users Visualization Web 2.0 Web Design Web Standards Wireframe Wireframes wireframing