Good experiences are invisible and hardly ever seen. Bad experiences scream out at us and are impossible to ignore.

Web Design From The Gut – Web design has a process that’s for sure, but so much still just comes from the gut.

40 Helpful Resource on User Interface Design Patterns – Smashing Magazine serves up this great collection of all the patterns you will ever need.

Feedback. The Creavity Killer – Very nice 12 step program for those that find themselves always on the defensive with their creatations.
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Twitter’s Most Moronic Change: Removing @ Reply Settings – Twitter community outrage on recent change to their @ Reply system.

About Challenges and Authentic Experiences: An Interview with Bill DeRouchey – Great interview looking at the history of Interaction Design, and where the profession is going. At the end of the interview is a nice piece of advice for young UX Designers. Continue reading →

Interview with Chris Spooner – My favorite part of this interview was Chris explaining why having a blog is important and how it helped him in his career.

Deconstructing Analysis Techniques Part 2 Deconstruction – Analysis is the one aspect of User Experience that is not documented well enough. Steve Baty is making great strides in correcting that fact. Continue reading →

A month ago I was asked to write on how heavy usage of Flash effects the User Experience of a website, specifically for Interactive Agencies by Brain Schartz (twitter).

In the example that Brain gives in his tweet, it is clear whoever made this site was trying to show off their abilities using the Flash platform. Continue reading →

Yesterday, I gave Whitney Hess of Pain and Pleasure my definition of what personal brand means to me.

For me personal brand is related to how much you are valued as a resource by both your industry and your peers. Wealth and commercial success doesn’t really play into my overall concept of a personal brand.

In my attempts to build my personal brand, I try to add relevant and constructive content to the overall community. By doing this, it is my hope that when people are faced with a problem or question they need help with I am one of the resources they reach out to for assistance. Yes, gaining wealth and success may be a by-product of this, but it is not the intended goal.

Until I wrote this I didn’t realize that this is how I live my life on a day to day basis. I always try to help someone, no matter how well I know them or how well I personally ‘like’ them. Sometimes this feels like a burden as I put my life on hold in order to help others. But, the feeling I get when I make someone else’s life better, easier, or I give them that little piece of advise they need it makes it all worth it.

I have recently moved into the world of freelancing for web design, development, and social media consultation. This move has brought my ‘brand’ to the top of my priority list. If I had to define my personal brand it would be as a person that is completely willing to help anyone with anything. In the world of freelancing this puts me at a slight disadvantage.

There have been several projects where I have agreed to do the work before ever agreeing on a price or method of payment. As one can imagine, this puts me in an awkward position as I have to contact the client in order to get paid once the project is complete, which for some reason makes me feel bad for nagging them. I know I shouldn’t feel bad, but money was not the driver for doing the project. I agreed to do it because someone needed help and I had the ability to help them.

In the future, it is going to become a balancing act of helping people and looking out for myself. It is my hope that by reaching out and helping people I become a resource that people think of when they need help or know of someone that needs help. In the end though I am not giving away charity, but a service which I need to make sure I get reimbursed for. An interesting problem to have, and in time we will have to see if my personal brand is a blessing or a curse.